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BNR Computer Services Ltd
Representative technology commissioning team reviewing infrastructure and specialist equipment

Case studies

Technology projects shaped around the people and places they serve

Seventeen projects showing how software, border systems, biometrics, infrastructure, healthcare technology and specialist integration solved real problems.

Experience available through BNR

Different settings, each needing an answer that worked.

These projects were delivered by BNR or by predecessor companies whose customer knowledge and technical experience now continue through BNR Computer Services Ltd.

Each story covers the starting point, the work delivered and what changed. Photography is illustrative.

Project library

Start with the requirement, then see how it was solved.

Choose a business unit or browse the complete collection across software, border management and IT infrastructure.

All case studies17 projects
Immigration officer using mobile processing technology

Mobile border operations

Barbados Mobile Immigration Processing

From 2018, officers took passport checks to cruise passengers using mobile devices connected to the central immigration records.

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Representative regional border-operations team coordinating passenger information

Regional border coordination

2007 Cricket World Cup

Ten island immigration departments shared advance passenger information while each nation kept control of its own border decisions.

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Representative immigration-modernisation stakeholder workshop

Barbados Immigration Department

Immigration Process Modernisation for Barbados

Staff across nine services mapped how immigration work really moved before new systems and online services were planned.

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Specialist working on self-service kiosk equipment

Product sourcing

KT Group self-service kiosks

Since 2010, BNR has supplied tens of thousands of component kits and built hundreds of PCs for repeatable kiosk production.

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Mobile business workflow used in a distribution environment

Business systems

IAPS Group Van Sales

A 2012 mobile system connected customer records, stock, field orders and invoicing with the head-office operation.

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Representative casino entrance security and facial-recognition monitoring environment

Facial recognition

Broadway Casino

Opening the doors to general admission called for a new way to recognise arrivals and alert the right security staff.

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Representative biometric capture at a Caribbean immigration counter

Barbados Immigration Department

Biometric Border Processing for Barbados

Fingerprint and facial checks became part of the officer’s familiar IMCS workflow at the airport, seaport and headquarters.

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Representative property-sector team using connected workplace technology

IT system migration

Stanhope

A coordinated document-system and workplace migration helped 51 to 100 users work more flexibly from the office and remotely.

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Representative service command centre with multi-screen workstations

Specialist procurement

Dell Limerick Service Command Centre

BNR researched and sourced a coordinated package of specialist command-centre equipment, meeting Dell’s required 2007 deadline.

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Representative hospital lift interior with a digital rainforest display

Bespoke integration

Guy’s Hospital Hanging Gardens

Laser sensing and bespoke software made rainforest video rise and fall in time with three hospital lifts.

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Representative lower-energy computing deployment in a healthcare workplace

Low-carbon computing

South Warwickshire NHS

In 2013, BNR built around 300 ultra-compact PCs estimated to use 75 to 90% less energy than conventional desktops.

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Representative fibre-network commissioning in a technology production facility

Network infrastructure

Hyve Solutions Europe

BNR installed and certified a new fibre backbone outside production hours, increasing capacity without interrupting live operations.

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Representative audiovisual and IT commissioning in a remembrance exhibition centre

Exhibition technology

National Memorial Arboretum

For the principal contractor, DPM Systems Ltd coordinated technology installation, other trades, testing and external audit through to programme completion.

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Representative technicians working across multiple computer repair lines in a large service centre

Specialist equipment supply

Dell Pan-European Service Centres

Seven years of research, stockholding and coordinated supply kept specialist equipment available for five European service centres.

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Representative patient using a touchscreen self-check-in unit in a GP surgery

Healthcare self-service

Egton GP Self-Check-In

Around 400 integrated touchscreen units helped GP surgeries move patient arrivals away from reception queues.

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Representative container lorry passing through a photographed port gate

Port systems

Mersey Docks Container Gate System

Photographic gate records and clearer processing improved container evidence, data accuracy and driver movement through the port.

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Representative engineer installing a thin client at a charity worker’s desk

National technology rollout

The Salvation Army 10ZiG Rollout

Detailed pre-kitting and asset control helped replace approximately 800 workplace terminals across 122 sites within a compressed timetable.

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How BNR approaches project work

Understand what is happening before changing the technology.

01

Start with the real process

Find where people, information or equipment are being held back.

02

Keep essential services working

Improve the weak point without discarding systems that still do their job.

03

Retain useful knowledge

Keep the customer and technical context needed for maintenance and later change.

Start a conversation

Ready to discuss a similar requirement?

Tell us about the system, site or outcome you are considering. We will identify a useful next step.